Panasonic - Unified Communication
Unified communications integrate disparate communications systems and integrate communication assets with applications. This provides responsive solutions to help businesses improve customer response times, improve service levels, increase business collaboration & flexibility, reduce costs and decision making times. It also provides Advanced Business Communications resources such as Voice over IP, Rich Presence (e.g. “In a meeting” – rather than “busy”), Voice-mail, Conferencing and Unified Messenging.
Unified Communication provides Businesses with –
Mobility
Office Wireless Solutions became essential
Mobile Phone (Smartphone) Integration is now common-place. (Blackberry/Win Mobile/Symbian)
New Communication methods
“e-mail” is now a standard communication method as is “Voice”.
“Unified Message” became popular and “Unified Communication” with “Presence” will be the Next Demand.
Distributed Work Place
New Technology Offers “More Work Place solutions” and “flexible Work Time” to Business People
Centralised Management
End-Users Request Ability to Self-Maintain
Business regulation (SOX) Requires Records All Communication Must be Logged (e.g. Voice/Text)
Integration with Office Applications
End-Users See Benefit of PC applications as a Core Business Tool Today
End-Users Request to Utilize Existing Contact Database in Business Applications such as MS Outlook.
This technology allows SME businesses to:
Take advantage of cost effective new solutions
Have the freedom to work from anywhere
Integrate fixed and mobile workers
Unification of messages
Distribute Office Solutions
Wireless Mobility
Flexible answering Solutions
Panasonic ‘Server-Less’ UC Solution provides:
Extensive business telephony communications over local and broadband Networks
Enables Businesses to implement Unified Communications
Provides feature rich mobility solutions
Increases user and business productivity
Reduces complexity and cost
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